Questions Answered
Frequently Asked Questions
Everything you need to know about treatments, bookings, safety, and care at Sculpt Lab.
Booking & Appointments
How do I book a consultation?
You can book online through our website, call us on +91 81233 37807, or send us a WhatsApp message. We confirm all appointments within 2 working hours.
Do I need a consultation before treatment?
Yes. A consultation with one of our qualified medical professionals is required before any treatment begins. This ensures the treatment is appropriate and safe for you.
Can I book for someone else?
You can enquire on behalf of someone else, but the patient must be present for the consultation and must provide their own consent.
How far in advance should I book?
We recommend booking at least 3–5 days in advance for consultations. Popular treatment slots can fill up quickly, especially at weekends.
Treatment Safety
Are your doctors qualified?
Yes. All treatments at Sculpt Lab are delivered by qualified medical professionals — MBBS-trained doctors with additional specialist training in aesthetic medicine. We do not permit non-medically trained staff to administer any injectable or laser treatments.
What products do you use?
We use only pharmaceutical-grade, CE-marked or FDA-cleared products from established, reputable manufacturers. We do not use counterfeit or unregulated products.
How do you ensure hygiene and safety?
We follow strict clinical infection control protocols. All needles and disposable items are used once and safely disposed of. Equipment is sterilised between clients.
Are treatments painful?
We take all measures to minimise discomfort. Topical numbing cream is used before injectables and laser treatments. Most clients find treatments well-tolerated.
Results & Recovery
How soon will I see results?
Results timelines vary by treatment. Some treatments like HydraFacial show immediate results, while injectables take 3–7 days and collagen-stimulating treatments like microneedling show gradual improvement over 4–12 weeks.
Are results guaranteed?
No ethical clinic guarantees results. Individual outcomes depend on many factors including skin type, age, lifestyle, and how closely aftercare instructions are followed. We provide realistic expectations at consultation.
How much downtime is involved?
Most of our treatments have minimal to no downtime. Treatments involving the skin surface (peels, laser, microneedling) may cause 1–5 days of mild redness or peeling. This is discussed fully at consultation.
How long do results last?
This varies significantly by treatment. For example, Botox typically lasts 3–6 months, hyaluronic acid fillers 6–18 months, and laser hair removal produces long-term reduction after a full course. Details are provided at consultation.
Pricing & Payment
What are your payment methods?
We accept cash, UPI, debit/credit cards, and bank transfers. Payment is taken at the time of treatment, not at booking.
Is the consultation fee refundable?
The consultation fee of ₹1,500 is redeemable against treatments booked on the same day.
Do you offer payment plans?
For multi-session packages, we offer the option to pay per session or upfront for a package discount. Please speak to our team for details.
Cancellation & Rescheduling
What is your cancellation policy?
We ask for at least 24 hours notice for cancellations or rescheduling. Late cancellations may result in a cancellation fee.
What if I need to reschedule?
Please call or WhatsApp us as early as possible. We will always do our best to find a new appointment time that suits you.
Privacy & Confidentiality
Is my information kept confidential?
Absolutely. All client information, medical records, and treatment details are strictly confidential. We are committed to the highest standards of patient privacy.
Will you share my photos online?
We will never share your photos without your explicit written consent. If you are happy for us to share before/after images, we will ask you to sign a consent form.
Still have questions?
Our team is here to help. Get in touch and we'll get back to you within 1 working day.
